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Search: Posts Made By: kservik
Forum: Runbox Forum 30 Aug 2018, 02:43 AM
Replies: 2
Views: 533
Posted By kservik
A alias does not have a password. The username of...

A alias does not have a password. The username of the account has a password.

If you need seperate email accounts with their own username and password, then you need to purchase sub-account...
Forum: Runbox Forum 13 Mar 2018, 04:37 PM
Replies: 1
Views: 475
Posted By kservik
Yes, we use Exim and we are aware. Thanks for...

Yes, we use Exim and we are aware. Thanks for mentioning it :)

Kim
Forum: Runbox Forum 15 Feb 2018, 04:49 AM
Replies: 52
Views: 11,110
Posted By kservik
About half on the list are invited and using it...

About half on the list are invited and using it and the rest will follow as we add more users. We added 20 users earlier today, so there is progress :)

Kim
Forum: Runbox Forum 13 Nov 2017, 11:57 PM
Replies: 4
Views: 1,555
Posted By kservik
There is no refresh button. It automatically...

There is no refresh button. It automatically updates when new emails arrive :)

But noone externally have been given access yet, as Dave said.




We update what is running in production weekly, so...
Forum: Runbox Forum 29 Sep 2017, 05:25 PM
Replies: 4
Views: 1,348
Posted By kservik
I think you need to open a support ticket so that...

I think you need to open a support ticket so that we can look at your username and check logins there.
Forum: Runbox Forum 26 Sep 2017, 04:01 PM
Replies: 4
Views: 1,348
Posted By kservik
We have seen this error Opera Mini previously and...

We have seen this error Opera Mini previously and you should get a warning if cookies or scripts are blocked?

Kim
Forum: Runbox Forum 25 Aug 2017, 11:46 PM
Replies: 1
Views: 423
Posted By kservik
How are you uploading the file? To Files, as an...

How are you uploading the file? To Files, as an attachment in the Webmail or as a attachment in a email client like Apple Mail?

Kim
Forum: Runbox Forum 24 Aug 2017, 10:35 PM
Replies: 3
Views: 516
Posted By kservik
Just tick the box of one email, hold down shift...

Just tick the box of one email, hold down shift and tick the next in the sequence you want to include and you have marked every email inbetween.

If you have a problem with moving, then make sure...
Forum: Runbox Forum 6 Aug 2017, 02:10 PM
Replies: 2
Views: 1,053
Posted By kservik
You can not make duplicate copies of the same...

You can not make duplicate copies of the same email in the same account. Maybe you can use tags for this?

Kim
Forum: Runbox Forum 28 Feb 2017, 01:44 PM
Replies: 4
Views: 1,757
Posted By kservik
It sounds to me that when you or your wife...

It sounds to me that when you or your wife clicked the link from the Webmail, it carried over a URL parameter that the support system does not recognise and it throws that error. We sanitise such...
Forum: Runbox Forum 27 Feb 2017, 10:52 AM
Replies: 7
Views: 2,002
Posted By kservik
I am sorry if you relied on that, but that...

I am sorry if you relied on that, but that function is not coming back.
Forum: Runbox Forum 27 Feb 2017, 10:51 AM
Replies: 2
Views: 1,051
Posted By kservik
Maybe contact the provider about that?

Maybe contact the provider about that?
Forum: Runbox Forum 17 Feb 2017, 10:39 PM
Replies: 2
Views: 1,211
Posted By kservik
We are working on the functionality that show the...

We are working on the functionality that show the logins to the user to let them search better for the information they are looking for.

Kim
Forum: Runbox Forum 17 Feb 2017, 10:37 PM
Replies: 1
Views: 1,070
Posted By kservik
You can reset the account password like normal,...

You can reset the account password like normal, but it does not affect 2FA.

Kim
Forum: Runbox Forum 8 Feb 2017, 01:48 AM
Replies: 5
Views: 6,049
Posted By kservik
No parts of your email will be sent to Cloudmark....

No parts of your email will be sent to Cloudmark.

The only thing sent to them when using "reduced email details" is a unique identifier that we create (but Cloudmark does not have any information...
Forum: Runbox Forum 8 Feb 2017, 01:03 AM
Replies: 5
Views: 6,049
Posted By kservik
Reporting them as misclassified will help as...

Reporting them as misclassified will help as there are per user, per provider and global feedback on this.



If you train using reduced email details, then the reporting will be less effective, but...
Forum: Runbox Forum 8 Feb 2017, 12:40 AM
Replies: 17
Views: 4,206
Posted By kservik
There has been many updates in the last few days...

There has been many updates in the last few days regarding this. You still have the same problem?
Forum: Runbox Forum 8 Feb 2017, 12:08 AM
Replies: 87
Views: 139,377
Posted By kservik
No, it should not take into account any such...

No, it should not take into account any such restrictions. Also you should be able to see what Cloudmark thinks about each email in the header.
Forum: Runbox Forum 8 Feb 2017, 12:07 AM
Replies: 87
Views: 139,377
Posted By kservik
Do you have a ticket ID you can send me? I need...

Do you have a ticket ID you can send me? I need some headers to look at.
Forum: Runbox Forum 3 Feb 2017, 05:26 PM
Replies: 35
Views: 10,107
Posted By kservik
That is not actually that true for us as we store...

That is not actually that true for us as we store your email data on SSDs.
Forum: Runbox Forum 27 Jan 2017, 06:10 PM
Replies: 35
Views: 10,107
Posted By kservik
The 15GB account might be a little expensive for...

The 15GB account might be a little expensive for some, but our sub-account pricing is very competitive. We have no plans to change the current prices, but if they are changed, we would change them to...
Forum: Runbox Forum 25 Jan 2017, 08:27 AM
Replies: 87
Views: 139,377
Posted By kservik
We have started with some changes regarding our...

We have started with some changes regarding our classic "trainable spam filter" (DSPAM) that should make it more relevant again.

If you have issues with spam, have you been added as a Cloudmark...
Forum: Runbox Forum 19 Jan 2017, 04:17 AM
Replies: 99
Views: 33,581
Posted By kservik
Yes, we have been there for a while. We use Git...

Yes, we have been there for a while. We use Git and we have a full replica of our production system for development with separation of all services and most developers get their own servers.
Forum: Runbox Forum 19 Jan 2017, 04:13 AM
Replies: 3
Views: 1,813
Posted By kservik
It is technically a filter in our system, so for...

It is technically a filter in our system, so for us it was logical to put it there :)

Kim
Forum: Runbox Forum 17 Jan 2017, 10:50 AM
Replies: 329
Views: 70,001
Posted By kservik
What happens if you use another browser?

What happens if you use another browser?
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