Forum: Runbox Forum
10 Sep 2019, 11:20 PM
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Replies: 14
Views: 7,626
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Forum: Runbox Forum
30 Aug 2019, 10:40 PM
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Replies: 14
Views: 7,626
Runbox 7 is an open source project and you are...
Runbox 7 is an open source project and you are welcome to submit feedback, issues and requests for enhancements at:
https://github.com/runbox/runbox7
We are also actively engaged with our customers...
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Forum: Runbox Forum
7 Jun 2019, 07:55 AM
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Replies: 8
Views: 5,817
I disagree and would appreciate it if a clear...
I disagree and would appreciate it if a clear statement was not reinterpreted as meaning something else.
I was careful to say that this was raised with us recently by a small number of people and...
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Forum: Runbox Forum
6 Jun 2019, 05:22 PM
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Replies: 2
Views: 2,760
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Forum: Runbox Forum
6 Jun 2019, 05:20 PM
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Replies: 8
Views: 5,817
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Forum: Runbox Forum
29 May 2019, 05:19 PM
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Replies: 2
Views: 2,839
Hello. This is a known problem with the new...
Hello. This is a known problem with the new search indexing for some accounts. If this is still affecting your account you will need to contact us at support@runbox.com or https://support.runbox.com...
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Forum: Runbox Forum
21 Dec 2018, 05:09 PM
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Replies: 7
Views: 3,093
It's not the same thing as the synchronisation...
It's not the same thing as the synchronisation you see in Runbox 7.
Runbox has for many years used a database accelerated email system, and sometimes the list of messages in the database can become...
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Forum: Runbox Forum
17 Dec 2018, 02:44 PM
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Replies: 7
Views: 3,093
Hello Folio. I would suggest you do open a...
Hello Folio. I would suggest you do open a support ticket or email us using support@runbox.com and then we can look in to this. It might be that the account needs to have the database for your...
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Forum: Runbox Forum
3 Dec 2018, 04:55 PM
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Replies: 3
Views: 1,546
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Forum: Runbox Forum
29 Oct 2018, 04:35 PM
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Replies: 2
Views: 1,543
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Forum: Runbox Forum
26 Oct 2018, 11:31 PM
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Replies: 3
Views: 1,401
Glad it does the the job needed. Profiles are...
Glad it does the the job needed. Profiles are based on the idea that you could use Runbox for all your incoming email, and use filters to automatically filter incoming messages to different...
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Forum: Runbox Forum
26 Oct 2018, 03:59 PM
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Replies: 3
Views: 1,401
Hello,
Yes, this can be done using...
Hello,
Yes, this can be done using profiles/identities.
https://help.runbox.com/aliases-profiles/
In Runbox 7 we are making these even easier to set up and use :)
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Forum: Runbox Forum
7 Sep 2018, 04:04 PM
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Replies: 1
Views: 1,368
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Forum: Runbox Forum
5 Aug 2018, 06:53 AM
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Replies: 5
Views: 1,952
Hi Jacinto,
We would have no problem with this...
Hi Jacinto,
We would have no problem with this in regards to the ToS. As long as mx.runbox.com appears as one of your MX records then our system will accept that it is one of the mail services for...
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Forum: Runbox Forum
28 Jul 2018, 09:11 PM
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Replies: 11
Views: 2,139
I see what you mean now; thanks for the...
I see what you mean now; thanks for the additional information.
I don't see why what we are doing would affect the DKIM signature. The signature your server adds would be based on certain headers...
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Forum: Runbox Forum
28 Jul 2018, 06:04 PM
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Replies: 11
Views: 2,139
The change we have made only affects messages...
The change we have made only affects messages that are sent from an email program (like Thunderbird, Outlook or Apple Mail etc.) to us for onward transmission via our outgoing mail servers.
That it...
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Forum: Runbox Forum
28 Jul 2018, 12:57 AM
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Replies: 11
Views: 2,139
It doesn't affect the validity of the DKIM...
It doesn't affect the validity of the DKIM signature of messages.That should still work as expected, and tests show that the messages we do sign with DKIM still get a dkim=pass result.
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Forum: Runbox Forum
27 Jul 2018, 07:03 PM
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Replies: 11
Views: 2,139
It is the IP address of the customer's ISP...
It is the IP address of the customer's ISP connection that we are removing from headers. For example, previously the header would read:
Received: from [CUSTOMER IP] (REDACTED) by...
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Forum: Runbox Forum
27 Jul 2018, 04:03 PM
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Replies: 11
Views: 2,139
Hi Jacinto. It's the IP address that is being...
Hi Jacinto. It's the IP address that is being removed and nothing to do with domains.
All Runbox customers use the same mail server settings, so there is no "brand identity" as such in the headers...
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Forum: Runbox Forum
26 Jun 2018, 04:35 AM
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Replies: 18
Views: 3,739
Hello. You can use the IMAP Import features in...
Hello. You can use the IMAP Import features in each account to move mail from a non-Runbox account to a Runbox account. The other account does need to support IMAP though of course.
If you want to...
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Forum: Runbox Forum
25 Jun 2018, 08:01 PM
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Replies: 18
Views: 3,739
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Forum: Runbox Forum
25 Jun 2018, 07:23 PM
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Replies: 18
Views: 3,739
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Forum: Runbox Forum
25 Jun 2018, 04:47 PM
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Replies: 18
Views: 3,739
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Forum: Runbox Forum
25 Jun 2018, 04:36 AM
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Replies: 18
Views: 3,739
Hello. To upgrade a sub-account you have to...
Hello. To upgrade a sub-account you have to purchase a new sub-account product subscription for the kind of sub-account you want to upgrade to.
You then go in to Account >> Sub-accounts and assign...
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Forum: Runbox Forum
11 Jun 2018, 05:51 PM
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Replies: 18
Views: 3,739
Just to add to what has already been said; we...
Just to add to what has already been said; we will usually try to accommodate a request to change subscription periods to make them more convenient, but it isn't guaranteed as it depends on a number...
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