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Search: Posts Made By: BritTim
Forum: FastMail Forum Yesterday, 11:27 PM
Replies: 1
Views: 77
Posted By BritTim
Make sure the FastMail CardDAV account is your...

Make sure the FastMail CardDAV account is your default, not the iCloud Contacts.
Forum: FastMail Forum 18 Nov 2017, 01:56 PM
Replies: 473
Views: 68,956
Posted By BritTim
You do not currently have private messaging...

You do not currently have private messaging enabled.

To enable receipt of private messages:

Click "Private Messages" (top right of your screen)
Click "Edit Options" (left hand side of the...
Forum: FastMail Forum 18 Nov 2017, 11:43 AM
Replies: 1
Views: 87
Posted By BritTim
I have not needed to address this issue for quite...

I have not needed to address this issue for quite a while. The way I approached it in the past is to Export the Contacts. Edit them in Excel, and then delete all existing Contacts followed by...
Forum: FastMail Forum 17 Nov 2017, 04:17 AM
Replies: 5
Views: 190
Posted By BritTim
Diagnosing such issues can be extremely time...

Diagnosing such issues can be extremely time consuming. Do not ignore the possibility that there might be a permissions issue that is preventing one of the Thunderbird files from getting written back...
Forum: FastMail Forum 17 Nov 2017, 12:57 AM
Replies: 5
Views: 190
Posted By BritTim
The issue may be caused by a corrupted profile,...

The issue may be caused by a corrupted profile, in which case the easy solution is to create a new Thunderbird profile.

Before doing that, go to Tools/Options/Advanced/General/Config. editor and...
Forum: FastMail Forum 17 Nov 2017, 12:47 AM
Replies: 5
Views: 139
Posted By BritTim
As I recall (I have not double checked) the order...

As I recall (I have not double checked) the order is alphabetic, by Identity name. If my recollection is right, you can just use a prefix (maybe even a number) to control the order.
Forum: FastMail Forum 16 Nov 2017, 07:21 PM
Replies: 5
Views: 139
Posted By BritTim
How about just setting up a special Identity...

How about just setting up a special Identity (called, perhaps, 'Reminder') and using that when you want to send to yourself with no copy in Sent Items?

Note that the From address of this Identity...
Forum: FastMail Forum 16 Nov 2017, 09:16 AM
Replies: 7
Views: 377
Posted By BritTim
As soon as you pay (which you can do at any time)...

As soon as you pay (which you can do at any time) the account ceases to be a trial account.
Forum: FastMail Forum 15 Nov 2017, 08:05 PM
Replies: 3
Views: 308
Posted By BritTim
+1 I do not use this capability as much as you,...

+1

I do not use this capability as much as you, David, but I agree it is an important feature.
Forum: FastMail Forum 15 Nov 2017, 06:12 PM
Replies: 7
Views: 377
Posted By BritTim
I believe POP3 should work for trial accounts. Is...

I believe POP3 should work for trial accounts. Is it possible that you were trying during the approximately 30 minute outage earlier today?
Forum: FastMail Forum 7 Nov 2017, 02:26 PM
Replies: 7
Views: 377
Posted By BritTim
For POP3, use pop.fastmail.com on port 995 with...

For POP3, use pop.fastmail.com on port 995 with SSL. You will need to use an App password (see https://www.fastmail.com/help/clients/apppassword.html).

Basic forwarding is not complicated, but...
Forum: FastMail Forum 6 Nov 2017, 06:14 PM
Replies: 3
Views: 230
Posted By BritTim
As @gardenweed says, the main way this is dealt...

As @gardenweed says, the main way this is dealt with is by using Identities with filing rules. This, in effect, requires you to think every time you are composing an email, how you want the saved...
Forum: FastMail Forum 6 Nov 2017, 03:52 AM
Replies: 2
Views: 252
Posted By BritTim
You are correct. The changes were actually made...

You are correct. The changes were actually made quite some time ago. What was once personalities is now identities. Identities also incorporate what used to be POP3 accounts. Virtual domain aliases...
Forum: FastMail Forum 4 Nov 2017, 08:09 PM
Replies: 15
Views: 698
Posted By BritTim
As usual, Bron does a good job of explaining some...

As usual, Bron does a good job of explaining some pretty technical changes. The addition of Team mode is something that will be welcome. It will be one advantage FastMail has over Google.
Forum: FastMail Forum 30 Oct 2017, 06:18 AM
Replies: 2
Views: 322
Posted By BritTim
I am not experiencing this issue using Google...

I am not experiencing this issue using Google Chrome in Windows 10.

Is this a consistent issue that seems to happen always whenever you try to view an attachment, or is it something that happens...
Forum: FastMail Forum 27 Oct 2017, 06:24 PM
Replies: 9
Views: 5,045
Posted By BritTim
That is most odd. In the past, when you selected...

That is most odd. In the past, when you selected the attachment, the options that appeared above the attachment included a 'Detach message copies into folder" option. I just tested it, and it is...
Forum: FastMail Forum 27 Oct 2017, 02:28 PM
Replies: 9
Views: 5,045
Posted By BritTim
You need to select the attachments you wish to...

You need to select the attachments you wish to extract before the option will appear. Yes, this is not very discoverable behavior. You need to know about it.
Forum: FastMail Forum 27 Oct 2017, 12:37 PM
Replies: 9
Views: 5,045
Posted By BritTim
The best way now is to use 'Forward as...

The best way now is to use 'Forward as attachment', then when the forwarded email arrives, use 'extract attachment into folder' (I may have forgotten the exact text here). Note that you can send...
Forum: FastMail Forum 24 Oct 2017, 11:12 PM
Replies: 19
Views: 1,269
Posted By BritTim
Cut and paste from the 'To' field to the 'Bcc'...

Cut and paste from the 'To' field to the 'Bcc' field does not take long once you get used to doing it. That said, I do think a small adjustment to the Address Book screen to facilitate the process...
Forum: FastMail Forum 22 Oct 2017, 08:45 AM
Replies: 3
Views: 346
Posted By BritTim
Welcome to the forums! To resolve this, you need...

Welcome to the forums!

To resolve this, you need to set up the aliases in the Mail app as well as in FastMail. See https://support.apple.com/kb/PH19136?locale=en_US for details.

It is inevitable...
Forum: FastMail Forum 19 Oct 2017, 03:07 AM
Replies: 5
Views: 261
Posted By BritTim
I agree that an IMAP client is probably inducing...

I agree that an IMAP client is probably inducing the behavior you are seeing.
I would try (after doing what is necessary to make the subfolder visible in Apple Mail) deleting the folder from Apple...
Forum: FastMail Forum 17 Oct 2017, 09:09 AM
Replies: 7
Views: 408
Posted By BritTim
If the affected account is a family account (but...

If the affected account is a family account (but not the MasterUser) you can access the Inbox indirectly by logging in to the MasterUser, selecting Settings->Users, and clicking Open Inbox against...
Forum: FastMail Forum 17 Oct 2017, 08:57 AM
Replies: 3
Views: 308
Posted By BritTim
The capability is present in the current...

The capability is present in the current interface, but is not obvious. You must select the attachments you wish to extract. You are then offered the function to extract to current folder.
Forum: FastMail Forum 14 Oct 2017, 02:13 AM
Replies: 4
Views: 444
Posted By BritTim
I assume: You are trying to establish an IMAP...

I assume:

You are trying to establish an IMAP connection to imap.fastmail.com;
you specify your entire user name and an app-specific password, not your main account password;
you have ensured...
Forum: FastMail Forum 11 Oct 2017, 11:13 AM
Replies: 2
Views: 217
Posted By BritTim
The most likely explanation is that the file size...

The most likely explanation is that the file size is being misreported by the client side code. This could well be browser dependent. Have you tried using another browser?
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