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Search: Posts Made By: Liz
Forum: Runbox Forum 29 Dec 2014, 03:18 AM
Replies: 23
Views: 2,682
Posted By Liz
We haven't had any further requests from...

We haven't had any further requests from Norwegian authorities period; there aren't any secret ones either. If we did get any, nothing prevents us from saying how many, just without disclosing any...
Forum: Runbox Forum 3 Jul 2014, 05:09 AM
Replies: 11
Views: 2,085
Posted By Liz
And thank you very much for the kind words!

And thank you very much for the kind words!
Forum: Runbox Forum 3 Jul 2014, 05:05 AM
Replies: 11
Views: 2,085
Posted By Liz
I couldn't code my way out of a paper bag I'm...

I couldn't code my way out of a paper bag I'm afraid. :) I still do support, billing, abuse and other things. Geir does very few support tickets, so you got lucky there. :p
Forum: Runbox Forum 10 Jul 2013, 10:25 PM
Replies: 18
Views: 3,676
Posted By Liz
No, we haven't. Does any company do that? It is a...

No, we haven't. Does any company do that? It is a very small number at any rate. The majority of them have concerned trial accounts and fraudulently paid accounts, and the number of requests has only...
Forum: Runbox Forum 9 Apr 2013, 05:06 AM
Replies: 24
Views: 1,685
Posted By Liz
Visiting Norway is fine, yes, if one can afford...

Visiting Norway is fine, yes, if one can afford it. ;)
Forum: Runbox Forum 3 Apr 2013, 05:10 PM
Replies: 7
Views: 445
Posted By Liz
Hi - this was due to a full partition and only...

Hi - this was due to a full partition and only affected some users many hours ago now, but obviously, it was bad enough anyway...! Are any of you still having problems please? Thanks much.
Forum: Runbox Forum 2 Apr 2013, 02:14 PM
Replies: 24
Views: 1,685
Posted By Liz
Well, I've identified as American for a long...

Well, I've identified as American for a long time, and Norwegians in general are increasingly oblivious and greedy. :( The oil has saved everyone (except for us export based companies) from the...
Forum: Runbox Forum 2 Apr 2013, 05:01 AM
Replies: 24
Views: 1,685
Posted By Liz
(but happy to have my email there full time, of...

(but happy to have my email there full time, of course :D )
Forum: Runbox Forum 2 Apr 2013, 04:57 AM
Replies: 24
Views: 1,685
Posted By Liz
I wish, re US office! Hopefully eventually. But...

I wish, re US office! Hopefully eventually. But for now I just strongly dislike Norway and spend as little time there as possible. ;)
Forum: Runbox Forum 1 Apr 2013, 04:20 PM
Replies: 24
Views: 1,685
Posted By Liz
Welcome back! :) I've been fairly absent from the...

Welcome back! :) I've been fairly absent from the forum since around the time you took off, but I'm here doing all the other stuff I've always done. :) Still hate skiing, also. ;)
Forum: Runbox Forum 1 Apr 2013, 06:05 AM
Replies: 6
Views: 1,052
Posted By Liz
Sorry, I didn't realize you were using IMAP. Then...

Sorry, I didn't realize you were using IMAP. Then Dave's suggestion is much better. :)
Forum: Runbox Forum 31 Mar 2013, 04:27 PM
Replies: 6
Views: 1,052
Posted By Liz
Hi, Many get this wrong. :) This is how to do...

Hi,

Many get this wrong. :)

This is how to do it:

1. Make yourself a new folder for the alias address, in your account.

2. Make a filter (under Manager:Filter) to send mail to the alias to that...
Forum: Runbox Forum 25 Jan 2013, 10:25 PM
Replies: 19
Views: 1,778
Posted By Liz
Actually, we know who did it (roughly) and why,...

Actually, we know who did it (roughly) and why, but for security reasons, we would rather not publish the details. We are needless to say taking steps to hopefully prevent this from happening...
Forum: Runbox Forum 6 Nov 2012, 05:01 AM
Replies: 5
Views: 570
Posted By Liz
You can submit tickets via the support center...

You can submit tickets via the support center without logging in though!

You have received 19 messages today though, and your email hosting is fine. It could be that one of your many manual filters...
Forum: Runbox Forum 1 Sep 2011, 04:06 PM
Replies: 6
Views: 810
Posted By Liz
Hi, Just select No subscription at the top, then...

Hi,

Just select No subscription at the top, then the add-on for email hosting, thank you.

Liz
Forum: Runbox Forum 12 Jul 2011, 07:40 PM
Replies: 14
Views: 1,905
Posted By Liz
I need your username in order to check your...

I need your username in order to check your settings though,so please open a support ticket, thanks.

Liz
Forum: Runbox Forum 22 Jun 2011, 09:19 AM
Replies: 8
Views: 1,105
Posted By Liz
Heavy lifting and dirty, noisy bunkers are what...

Heavy lifting and dirty, noisy bunkers are what men exist for, sheesh. ;)

Liz
Forum: Runbox Forum 1 Oct 2010, 09:07 PM
Replies: 2
Views: 653
Posted By Liz
Actually, the micro account type doesn't include...

Actually, the micro account type doesn't include email hosting, so that domain slot was left from the trial. You can add email hosting to that cheapest plan for $4.95 though, thank you. You can also...
Forum: Runbox Forum 16 Sep 2010, 05:29 AM
Replies: 8
Views: 995
Posted By Liz
You were simply over the trial sending quota, as...

You were simply over the trial sending quota, as I explained via the support ticket. You can only email 20 recipients per day on trial, so if you had emailed more than 8 recipients already that day,...
Forum: Runbox Forum 11 Sep 2010, 07:23 AM
Replies: 15
Views: 1,847
Posted By Liz
Well, we are still paying out the whole sum the...

Well, we are still paying out the whole sum the affiliate has brought in, and, as before, only for the first year. So if you bring in a micro user, you get $19.95 paid out; $49.95 for a medium, and...
Forum: Runbox Forum 2 Sep 2010, 07:25 AM
Replies: 6
Views: 1,866
Posted By Liz
Hi, Perhaps you identify yourself as localhost...

Hi,

Perhaps you identify yourself as localhost to our server? That won't work, namely.

Liz
Forum: Runbox Forum 22 Mar 2010, 08:10 AM
Replies: 1
Views: 689
Posted By Liz
Glad to hear that re IMAP! You're close to the...

Glad to hear that re IMAP!

You're close to the answer when you call them the big, free guys - almost no one dares to block Gmail and Hotmail, no matter how many spoofed spam mails they see which...
Forum: Runbox Forum 25 Jan 2010, 08:37 AM
Replies: 3
Views: 1,716
Posted By Liz
Hi, As an aside, do you realize you have...

Hi,

As an aside, do you realize you have yourself whitelisted, as Geir mentioned, and thus this message was not labeled spam, despite the otherwise stratospheric spam score..?

I.e. the...
Forum: Runbox Forum 13 Dec 2009, 09:42 AM
Replies: 2
Views: 646
Posted By Liz
Hi there, The old localhost settings probably...

Hi there,

The old localhost settings probably won't work anymore, no. You need to use Hotmail's POP3 access, as described here, please:

http://doc.runbox.com/twiki/bin/view/RunboxHelp/Retrieve

Liz
Forum: Runbox Forum 1 Dec 2009, 12:02 AM
Replies: 2
Views: 675
Posted By Liz
Hi there, Another user did have this problem,...

Hi there,

Another user did have this problem, and he solved it by deleting all runbox related cookies in his browser. Perhaps you could try that as well?

Liz
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