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Search: Posts Made By: jpsheridan
Forum: FastMail Forum 26 Nov 2019, 05:11 AM
Replies: 7
Views: 2,323
Posted By jpsheridan
old: ftp.messagingengine.com new: ftp.fastmail.com

old: ftp.messagingengine.com
new: ftp.fastmail.com
Forum: FastMail Forum 26 Nov 2019, 03:06 AM
Replies: 7
Views: 2,323
Posted By jpsheridan
Turns out they now have a new ftp server and it...

Turns out they now have a new ftp server and it looks like they're only monitoring that one as they were unaware of any problem with the old one.
New one is connecting without issue.
Forum: FastMail Forum 25 Nov 2019, 06:23 AM
Replies: 7
Views: 2,323
Posted By jpsheridan
It's connecting and transferring successfully...

It's connecting and transferring successfully about 25% of the time so I don't think the password is the problem but I'll try resetting it anyway, can't hurt.


edit: unsurprisingly, it hasn't helped.
Forum: FastMail Forum 25 Nov 2019, 12:34 AM
Replies: 7
Views: 2,323
Posted By jpsheridan
FTP Problems

shifting to its own thread.



That was green the last time it fell over as well.

The error is simply

which I would think is very much their problem but how would I know as they haven't bothered...
Forum: FastMail Forum 24 Nov 2019, 06:05 PM
Replies: 71
Views: 21,669
Posted By jpsheridan
yes, I did, and it's still broken today.

yes, I did, and it's still broken today.
Forum: FastMail Forum 23 Nov 2019, 05:57 PM
Replies: 71
Views: 21,669
Posted By jpsheridan
I'd like them to hire a support team that...

I'd like them to hire a support team that actually does it's job. FTP has been erroring for at least 48 hours.
Service status is clearly something that support should be actively monitoring and...
Forum: FastMail Forum 31 Oct 2018, 02:55 PM
Replies: 5
Views: 1,210
Posted By jpsheridan
Looks like someone fed the hamster as we're back....

Looks like someone fed the hamster as we're back. :)
Forum: FastMail Forum 31 Oct 2018, 04:38 AM
Replies: 5
Views: 1,210
Posted By jpsheridan
Great, thanks.

Great, thanks.
Forum: FastMail Forum 31 Oct 2018, 03:14 AM
Replies: 5
Views: 1,210
Posted By jpsheridan
FTP problems

Is there a problem with the file storage?
I have an app that uploads files every 15 minutes that has been failing with timeouts on directory change since 0345 this morning.
I tried just now with...
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