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Grhm 25 Sep 2017 09:33 AM

"Error: Unauthorized"
When I try to log into my new Runbox account with the Opera Mini browser on my Nokia C2-01, the log-in fails with the message "Error: Unauthorized".
Does anybody know what this means, and what I can do about it?
I am able to log in using a different browser on another phone, so the problem seems to be specific to Opera Mini.
Any ideas will be much appreciated.

kservik 26 Sep 2017 04:01 PM

We have seen this error Opera Mini previously and you should get a warning if cookies or scripts are blocked?


Grhm 28 Sep 2017 01:09 PM

Thank you for the response.
Neither cookies nor scripts have been disabled in the browser's settings (assuming that's what you meant by "blocked"), and there is just the one message: "Error: Unauthorized".
What does that mean?

kservik 29 Sep 2017 05:25 PM

I think you need to open a support ticket so that we can look at your username and check logins there.

Grhm 30 Sep 2017 02:49 AM

Thank you.
I shall do that.

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