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-   -   FM down ? (http://www.emaildiscussions.com/showthread.php?t=73784)

CyberDyne 17 Jun 2018 03:05 AM

FM down ?
 
Can not connect from UK, 1800 GMT, IMAP nor HTTP

evfrson 17 Jun 2018 03:07 AM

Down for me also in the UK. Cannot access anything FM inc website.

CyberDyne 17 Jun 2018 03:10 AM

Status reports no issues, wondering if the problem could be DNS
https://www.fastmailstatus.com

verbovet 17 Jun 2018 03:11 AM

Down in Russia :( Also ping-admin.ru shows fastmail.com down.

stanmocek 17 Jun 2018 03:13 AM

Down in Chicago also.

CyberDyne 17 Jun 2018 03:14 AM

Aaaaand we’re back !

verbovet 17 Jun 2018 03:14 AM

It's back!

FredOnline 17 Jun 2018 03:18 AM

FastMail on Twitter reported:

Service is currently unavailable due to a failure at our data center. We'll provide more information as soon as possible.

Working for me now too. :)

fmail_fan 17 Jun 2018 09:34 AM

Why no information on FastMail status page?

BritTim 18 Jun 2018 05:14 PM

FastMail has become steadily less communicative about outages and other issues over the last few years. It used to be one of their strengths, but they seem to have decided that it is not worth the trouble. A great shame.

fmail_fan 18 Jun 2018 11:02 PM

Quote:

Originally Posted by BritTim (Post 606763)
FastMail has become steadily less communicative about outages and other issues over the last few years. It used to be one of their strengths, but they seem to have decided that it is not worth the trouble. A great shame.

That's too bad. I did not sign on to FastMail because I thought I would have 24/7/365 non-interrupted access. Outages, software/hardware failures, data center issues - they all happen. It doesn't make sense to me to list some issues and not others, even if they're short-lived (or considered embarrassing to them).

FredOnline 19 Jun 2018 03:17 AM

Quote:

Originally Posted by fmail_fan (Post 606762)
Why no information on FastMail status page?

I've asked this question on behalf of @EMDiscussions on Twitter, and note that others have asked also.

FastMail have not - at time of writing - responded to anyone on their Twitter account either.

I'm guessing that whoever updates the status page is on vacation in Russia, following The Socceroos.

That was quick!

FastMail just responded to us on Twitter:

Thanks for pointing that out! The staff on call during yesterday's incident didn't know how to update it when the data center was offline. We'll sort it out today.

Berenburger 19 Jun 2018 07:10 AM

Quote:

Originally Posted by FredOnline (Post 606768)
Thanks for pointing that out! The staff on call during yesterday's incident didn't know how to update it when the data center was offline. We'll sort it out today.

You’re kidding. :confused:

sheprd 6 Jul 2018 12:41 AM

F M down again in VA


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