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-   -   Runbox maintenance on 1 April (http://www.emaildiscussions.com/showthread.php?t=73629)

gecko 14 Mar 2018 04:27 AM

Runbox maintenance on 1 April
 
I just stumbled upon this blog entry.

https://blog.runbox.com/2018/03/sche...me-01-04-2018/

janusz 15 Mar 2018 04:32 AM

This is Easter Sunday for a large part of the world, so the impact will be relatively small (does not apply to the Runbox folks :eek: )

Valdo 22 Mar 2018 02:44 PM

Maintenance 1st of April 2018
 
I would expect a short notification by email...

dbowdley 24 Mar 2018 01:20 AM

Quote:

Originally Posted by Valdo (Post 605968)
I would expect a short notification by email...

A notification will go out by email, but we give more advanced notice on our status and blog websites.

Geir 1 Apr 2018 06:28 PM

As you may have noticed, the email services went down as scheduled and work is ongoing.

Please check https://status.runbox.com for further updates.

- Geir

dbowdley 1 Apr 2018 08:46 PM

The maintenance has now been completed successfully, and within the predicted time period.

cwrea 1 Apr 2018 11:42 PM

Not a success. I can no longer send email. Borked "whois" broke domain email hosting.
 
I can no longer send out email from my custom domain because the webmail interface is reporting "The ownership of the domain you are sending from has not been verified. Please make the required MX changes and check your domain's status under Account > Email Hosting and try again."

However, under "Account > Email Hosting" it is reporting that my domain is "Rejected (Non-existent domain)" ... but the "[Whois]" link on the same page brings up the result "Error: Could not retrieve Whois information"

I'm not sure if it's just me seeing this problem, or anybody with a .CA domain with email hosted at Runbox (am I the only one?) or anybody with a custom domain with email hosted at Runbox, but this is a blocker. Can you please fix ASAP? Thanks!

cwrea 1 Apr 2018 11:54 PM

Can't receive email either
 
Senders are seeing "550 relay not permitted".

cwrea 2 Apr 2018 12:11 AM

Working again. Thanks!
 
Thanks for fixing it quickly. Much appreciated.


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