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-   -   Webmail down (http://www.emaildiscussions.com/showthread.php?t=55940)

tomhab 30 Mar 2009 07:58 AM

Webmail down
 
Sigh... now webmail's down. Whenever I try and view any message (in any folder) I get that nice "500 Internal Server Error"...

ReuvenNY 30 Mar 2009 08:18 AM

Works OK for me in NY.

jsamuelson 30 Mar 2009 04:44 PM

Web and IMAP down
 
Just curious to see if this is a continuation of the issues earlier, both the web interface and IMAP are down and out for me...

As of about 0940 CET. Hopefully it will resolve itself.

Regards,

John

Geir 30 Mar 2009 04:46 PM

We're working on it and will post back shortly.

- Geir

jsamuelson 30 Mar 2009 04:51 PM

Thanks for the feedback Geir.

jsamuelson 30 Mar 2009 06:16 PM

1115 CET webmail is back up for me, IMAP still down.

Regards,

John

tomhab 30 Mar 2009 06:36 PM

Fixed now. IMAP always worked fine funilly enough...

puzzler 30 Mar 2009 06:41 PM

I have a POP problem here: outlook keeps coming back and asks for the POP password... looks like the identification database (or whatever runbox uses) can not be contacted to identify my login password for POP pickup...

My colleague (sitting next to me) picks up via IMAP and that works... hmmm

rs

tomhab 30 Mar 2009 09:11 PM

Everything's fine for me and a number of others. If you're still having problems I think you should go to the support site (http://support.runbox.com) and start a ticket... You'll get a better response to why your account isn't working then also.

kservik 30 Mar 2009 10:57 PM

Only some users were affected
 
Not all of our users was affected, so it is quite normal that things worked fine for some and not for others.

The problem was that we had to take down one storage unit for testing and it unfortunately affected a lot more users than planned.

Geir 30 Mar 2009 11:35 PM

This should be fixed -- are you still having problems?

- Geir


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