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dragonmyst47 13 Jul 2017 07:26 PM

Ony new address
 
I recently did a clean install on my laptop so had to reinstall Google and Gmail thats where the trouble starts they gave me a new e address and the whole program is different.I now only get emails to the Gmail addresses it no longer can get my Virgin Blueyonder ones and my contacts list have disappeared also. I have tried to do all the things in the so called help.The strange thing is I still get them on my phone and tablet which are both Android. Any help appreciated.

Sonya

Berenburger 14 Jul 2017 08:23 AM

Quote:

Originally Posted by dragonmyst47 (Post 603041)
I recently did a clean install on my laptop so had to reinstall Google and Gmail thats where the trouble starts they gave me a new e address and the whole program is different.I now only get emails to the Gmail addresses it no longer can get my Virgin Blueyonder ones and my contacts list have disappeared also. I have tried to do all the things in the so called help.The strange thing is I still get them on my phone and tablet which are both Android. Any help appreciated.

Sonya

More details please.
I don't understand a few things.
How did you reinstall Google and Gmail? It can't be installed. It are websites, running in a browser.
Who gave you a new email address? Why? Is that a new Gmail address? What happened to the old one?
Again, be so detailed as possible. What OS is your laptop running, what email program you're using. Who is your email provider, etc.


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