How to remove our payment details
 

Once my 3yr renew payment is taken I want my banking details removed. Most companies allow this (GDPR). But I can see no way to do this anymore in the interface. In the past I just paid a lump sump but that is no longer available.

Am I being blind & it is in front of me? Apologies if I am. :confused:

I can't find a way to remove payment details.
I would raise a support ticket requesting it.

Not just me being blind then. :) I'm wondering whether because they are based in Australia they don't legally need to follow the GDPR rules for European customers

This will answer your question:

https://www.fastmail.com/blog/gdpr/

As of April 8 you can use Apple Pay or Google Pay and you could then just remove the payment method for one of those I suppose. But, have you tried "Change payment method?"

I don't have either apple or google pay. And change payment method requires you give them alternate details