Lavabit.com Down ?
I cannot access the website for the past 4 hours or so. Checked http://www.downforeveryoneorjustme.com/ and it is down according to the website.
Can anyone share lavabitīs performance as an email server and how long can it take to restore itself, reasons it is down,...? Read in another thread that lavabit was just down less than a month ago, on May 16 due to server maintenance. Starting to get concern with this site... |
Running into issues as well. Difference is that I can get to the log-in page, however it says that the password is wrong and/or account no longer exists.
I once had a paid account with them, as I am all about supporting the smaller independents. However, due to some failures to deliver on their end, I let it expire. I have only known of an outage once in the past few years, and it was back up within a few hours. This time, if it does not come back, I am not too concerned... More info in this thread: http://www.emaildiscussions.com/showthread.php?t=66818 |
As of 8pm EDT it's up again...
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down again!
pop/smtp and webinterface are not working atm. confirm? |
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Still down 9:48 EDT
Boohoo.:confused: Sorry that should be 9:48 AM EDT
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The Lavabit backend servers are undergoing maintenance. Please try again later.
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The Lavabit backend servers are undergoing maintenance. Please try again later. |
Now pop/smtp and webinterface unavilible! 17:30 cet (or 5:30 pm)
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official news from the website: |
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We started moving mail to a new storage system today, but this is taking longer than expected -- we hoped to get everything finished during the off-peak times but things didn't work out that way. Sorry. :/ Incoming mail will be queued by sending systems for delivery once everything on our end returns to normal. No mail should be lost. Sorry for all the trouble. We're working to get this sorted out as quickly as possible. |
thank you for the information.
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For reference, we're posting details and updates here. |
@PeteLavabit: If you're one of the owners of Lavabit or an employee who plans to stay for a while, please send a message to the mods so that they'll recognize you as an official representative of Lavabit. Several other email services have representatives here, and I'm sure their presence helps boost confidence in the companies they work for.
This is even more important because a perceived lack of support, along with the actual lack of any noticeable development in the past 5+ years, is one of the most serious worries that members of this forum seem to have about Lavabit. You might not want to bother because we're some random Internet forum that has no relation to your company, but you have an account here anyway, so why not? Putting a link to your official update channel (Zendesk, company blog, Twitter, anything) on your homepage would be also appreciated. |
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That said, since I started working there two years ago the typical response time to support queries has been a few hours (though occasionally longer). Every non-spam inquiry gets a response. Quote:
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When the website just says
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But when you say Quote:
So... I wish the website would provide better information. |
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We're working on a bunch of things that should help improve notifications/communications with users (and the public): having some sort of public feed (perhaps on Twitter) to which people can subscribe to get updates, having more detailed announcements, having publicly-available schedules of upcoming planned maintenance, and others are all on the list of planned improvements. |
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