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-   -   iPhone Can't Send Email via FastMail (http://www.emaildiscussions.com/showthread.php?t=50453)

hsilvermanmdjd 10 Oct 2007 09:00 AM

iPhone Can't Send Email via FastMail
 
I cannot get my iPhone to send mail via FastMail. I am receiving e-mail just fine. My folders on the iPhone are synching with the FastMail server.

The iPhone error message I get is: The connection to the outgoing server “mail.messagingengine.com” has failed.

My iPhone settings for my FastMail account are:

Outgoing Mail Server Host Name: mail.messagingengine.com

User Name: left blank (also tried with hsilvermanmdjd AT fastmail .net)

Password: left blank (also tried with my password)

Use SSL: tried On and Off

Authentication: iPhone offers 4 types of authentification:

MD5 Challenge-response
NTLM
HTTP MD5 Digest
Password (the default setting and the only one I have tried)

Port: 465 (On my PC which has no problem sending e-mails via FastMail the outgoing Port is 25 and I have tried changing to 25 without success)

I have previously sent e-mails using the iPhone to my POP3 Verizon e-mail account.

Any ideas?

Mod: Fixed the "live" email address to avoid spambots.

robmueller 10 Oct 2007 02:25 PM

Try:

Outgoing mail server: mail.messagingengine.com
Port: 465
Username: your username
Password: your password
SSL: yes
Authentication: password

That should work.

Rob

placebo 10 Oct 2007 03:17 PM

Try mail.messagingengine.com:587 for the outgoing server.

pcs 10 Oct 2007 05:38 PM

Quote:

Originally Posted by placebo (Post 431946)
Try mail.messagingengine.com:587 for the outgoing server.

Just to underscore what you've mentioned, I also use 587 for the outgoing server and it works just fine.

joseph_liu 27 Oct 2007 12:05 AM

Don't want to resurrect a dead thread, but I am having the same issue.

I tried th mail.messagingengine.com:587 and I get the error...

"the connection to the outgoing server "mail.messagingengine.com" failed. "

I tried the 465 port as well....


Anyone else have ideas?

Thanks!

joseph_liu 27 Oct 2007 12:09 AM

Sorry just figured it out....

Port 587 works you just have to RE-ENTER your username and password for the outgoing authentication....

I think in outlook they have a box that is checked by default to just use the same login as for receiving.

Hopefully this helps others!

Thanks!
Joe

Guessgirl96 12 Jan 2008 02:50 PM

I just had the same problem and this thread really helped. Thanks!

mtien 20 Aug 2008 08:57 PM

sent mails not showing in Sent folder
 
I have a slightly different problem. I am receiving messages fine, synching is fine, and I am able to send messages fine. The only problem is that emails sent from my iPhone never show up in my "sent" folder (neither on the iPhone nor on my PC).

Any ideas why this could be, and how I can fix it?

--MICHELLE

sflorack 20 Aug 2008 09:13 PM

If the iPhone is anything like my Blackberry, it doesn't default to saving sent items in a folder. I have to BCC myself (ie. sent@mydomain.com) and have a rule file all emails from this address into my sent folder.

marc_otten 20 Aug 2008 09:38 PM

Quote:

Originally Posted by mtien (Post 459001)
I have a slightly different problem. I am receiving messages fine, synching is fine, and I am able to send messages fine. The only problem is that emails sent from my iPhone never show up in my "sent" folder (neither on the iPhone nor on my PC).

Any ideas why this could be, and how I can fix it?

--MICHELLE

In the Fastmail-settings for aliases, there's an option "Sent Items on SMTP". This means that messages - sent through Fastmail's SMTP server - are stored in your Sent Items folder on Fastmail. I think that's what you want.

Regards,
--Marc

Ennis 21 Aug 2008 12:03 AM

Quote:

Originally Posted by sflorack (Post 459002)
If the iPhone is anything like my Blackberry, it doesn't default to saving sent items in a folder. I have to BCC myself (ie. sent@mydomain.com) and have a rule file all emails from this address into my sent folder.

If you're set up for IMAP, it goes to the "Sent" folder. Why yours isn't is very strange. Every folder on the iPhone is a mirror image of your Fastmail folders.

neilj 21 Aug 2008 01:11 AM

Quote:

Originally Posted by mtien (Post 459001)
I have a slightly different problem. I am receiving messages fine, synching is fine, and I am able to send messages fine. The only problem is that emails sent from my iPhone never show up in my "sent" folder (neither on the iPhone nor on my PC).

Any ideas why this could be, and how I can fix it?

--MICHELLE

In your account settings on your iPhone, go to Advanced and under Mailbox Behaviour select your Sent folder on the FastMail server.

Neil

mtien 24 Aug 2008 12:16 AM

thank you
 
Thank you to all who responded. Turns out it was the setting on the iPhone that I needed to change (per Neilj's advice). I'm still not sure why this is ... it wasn't an alias setting problem, as I don' t have any aliases set up, and all my other folders were synching without a problem, it was just iPhone-sent messages that were not showing up (either on the PC or the iPhone sent folders) however messages sent from the PC were showing up ok.

What is this "Advanced/Mailbox Behaviour" setting? Wonder why it's only the Sent folder that I needed to change ... what would change if I selected "on the server" instead of "on the iPhone" for either Drafts or Deleted folders?

--MICHELLE

neilj 24 Aug 2008 11:53 AM

Quote:

Originally Posted by mtien (Post 459302)
What is this "Advanced/Mailbox Behaviour" setting? Wonder why it's only the Sent folder that I needed to change ... what would change if I selected "on the server" instead of "on the iPhone" for either Drafts or Deleted folders?

--MICHELLE

You should change both of these to match your Drafts and Trash folders respectively on the server - this way when you delete a message it's moved to the trash folder on the server (just like using the webmail client) as opposed to just keeping it on your phone and deleting it from the server. Likewise, your drafts will be saved on the server and can be accessed via the webmail/your client on a computer.

Neil.


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